Recently a friend shared an experience with me regarding internet use. She had wanted to download tickets for a local event. Unfortunately, the site was not compatible for mobile users, so she was unable to follow the link that was sent to her for printing the tickets. Happily, she was able to contact the person heading up the event and get her tickets that way, instead.
However, her frustration made me wonder how many sites there are that have not updated to suit the needs of today’s mobile consumer. After all, if you are trying to sell a product or service you don’t want to lose customers simply because your site cannot be navigated on a mobile device.
If you have yet to update your website for the mobile user, consider this. Cisco has predicted that worldwide mobile traffic will increase by 25 times between now and 2015, largely in part to the extensive amount of video consumption on today’s mobile devices. (Website Magazine, April 2011) So, if you have a company that is primarily a web-based business and have yet to make your website mobile-friendly, then you will ultimately loose a large percentage of new customers—and perhaps some of the existing ones.
In a day where money and budgeting is tighter than it has been decades, this is not the time to decide that upgrades are unnecessary. After all, you want your website to be user –friendly so your sales increase and your site guests can’t wait to come back and visit again. Make sure your website is on the move so your customers will not move on to someone else!
About the author
Founder and President of Chakery Design, Malcom Chakery has extensive knowledge and experience in the workings of a web based business operations. Possessing great amounts of expertise in regard to marketing, seo, web design and development, Malcom is extremely comfortable handling all details regarding the day-to-day operations as well as the sales and support of his many high profile clients. With a clear plan in place regarding operational procedures, all aspects of web design, seo, and promotional activities are managed and overseen by Malcom before they are completed. As a stickler for detail, Malcom believes in providing greater than expected support, superior customer service, and innovative programs, making sure to go above and beyond customer expectations. To learn more about Malcom and his companies please visit www.chakery.com or www.chakeryseo.com.
